This was clearly noted on the order form. This is because your bank uses a different bank to the one used by our bank to convert currencies. Because we bank in Australian dollars the US dollar amount that you see on the statement might be slightly different.Make sure you included in the price the support that was selected when you purchased.If you have chosen to pay by check, please note that the purchase form indicates that special pricing is not applied and you will be charged the normal price, plus an administrative fee.Read the email invoice carefully - often that explains the charges.This will generate the registration code for your software.Įnter the registration code by starting the program, going to the File menu, choosing Register Software, pasting your registration code into the dialog box and clicking Register. Continue to Step 3.Īctivate your license by entering your serial number and registration information into the activation form at. If you purchased multiple software products, you will be supplied with a 13-digit serial number on the screen and by email.
Software Order Support Problems when Purchasing or Registering
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